The data listed above is collected through the use
of server log files and tracking technologies, as detailed in the “Cookies and Data
Collection Tools” section below. It is stored by us and associated with your
account.
1.3 Data From Third PartiesIf you are a DockerUp
Business enterprise or corporate prospect, in addition to information you submit to us, we
may collect certain business contact information from third-party commercial
sources.
2. How We Get Data About YouWe use tools like
cookies, web beacons, and similar tracking technologies to gather the data listed above.
Some of these tools offer you the ability to opt out of data
collection.
2.1 Cookies and Data Collection ToolsWe use
cookies, which are small text files stored by your browser, to collect, store, and share
data about your activities across websites, including on Pypro. They allow us to remember
things about your visits to Pypro, like your preferred language, and to make the site easier
to use. To learn more about cookies, visit https://cookiepedia.co.uk/all-about-cookies. We
may also use clear pixels in emails to track deliverability and open rates.
Pypro
and service providers acting on our behalf (like Google Analytics and third-party
advertisers) use server log files and automated data collection tools like cookies, tags,
scripts, customized links, device or browser fingerprints, and web beacons (together, “Data
Collection Tools“) when you access and use the Services. These Data Collection Tools
automatically track and collect certain System Data and Usage Data (as detailed in Section
1) when you use the Services. In some cases, we tie data gathered through those Data
Collection Tools to other data that we collect as described in this Privacy
Policy.
2.2 Why We Use Data Collection ToolsPypro uses the
following types of Data Collection Tools for the purposes described:
- Strictly Necessary: These Data Collection Tools enable you to
access the site, provide basic functionality (like logging in or accessing content),
secure the site, protect against fraudulent logins, and detect and prevent abuse or
unauthorized use of your account. These are required for the Services to work
properly, so if you disable them, parts of the site will break or be unavailable.
- Functional: These Data Collection Tools remember data about your
browser and your preferences, provide additional site functionality, customize
content to be more relevant to you, and remember settings affecting the appearance
and behavior of the Services (like your preferred language or volume level for video
playback).
- Performance: These Data Collection Tools help measure and improve
the Services by providing usage and performance data, visit counts, traffic sources,
or where an application was downloaded from. These tools can help us test different
versions of Pypro to see which features or content users prefer and determine which
email messages are opened.
- Advertising: These Data Collection Tools are used to deliver
relevant ads (on the site and/or other sites) based on things we know about you like
your Usage and System Data (as detailed in Section 1), and things that the ad
service providers know about you based on their tracking data. The ads can be based
on your recent activity or activity over time and across other sites and services.
To help deliver tailored advertising, we may provide these service providers with a
hashed, anonymized version of your email address (in a non-human-readable form) and
content that you share publicly on the Services.
- Social Media: These Data Collection Tools enable social media
functionality, like sharing content with friends and networks. These cookies may
track a user or device across other sites and build a profile of user interests for
targeted advertising purposes.
- You can set your web browser to alert you about attempts to place
cookies on your computer, limit the types of cookies you allow, or refuse cookies
altogether. If you do, you may not be able to use some or all features of the
Services, and your experience may be different or less functional. To learn more
about managing Data Collection Tools, refer to Section 6.1 (Your Choices About the
Use of Your Data) below.
3. How We Utilize Your DataWe use your data for purposes
such as providing our Services, communicating with you, resolving issues, safeguarding
against fraud and abuse, enhancing and updating our Services, analyzing the usage of our
Services, delivering personalized advertising, and as mandated by law or necessary for
safety and integrity. We retain your data for as long as necessary to fulfill the purposes
for which it was collected.
We use the data we gather through your use of the
Services to:
- Deliver and manage the Services, including facilitating
participation in educational content, issuing completion certificates, displaying
customized content, and facilitating communication with other users (Account Data;
Shared Content; Learning Data; System Data; Usage Data; Approximate Geographic
Data);
- Process payments to instructors and other third parties (Student
Payment Data; Instructor Payment Data);
- Process your requests and orders for educational content,
products, specific services, information, or features (Account Data; Learning Data;
Student Payment Data; System Data; Communications and Support);
- Communicate with you about your account by (Account Data; Shared
Content; Learning Data; Sweepstakes, Promotions, and Surveys; System Data;
Communications and Support):
- Responding to your questions and concerns;
- Sending you administrative messages and information, including
messages from instructors, students, and teaching assistants; notifications about
changes to our Service; and updates to our agreements;
- Sending you information, such as by email or text messages, about
your progress in courses and related content, rewards programs, new services, new
features, promotions, newsletters, and other available instructor-created content
(which you can opt out of at any time);
- Sending push notifications to your wireless device to provide
updates and other relevant messages (which you can manage from the “options” or
“settings” page of the mobile app).
- Manage your account and account preferences and personalize your
experience (Account Data; Learning Data; Student Payment Data; Instructor Payment
Data; System Data, Usage Data, Cookie Data);
- Facilitate the Services’ technical functioning, including
troubleshooting and resolving issues, securing the Services, and preventing fraud
and abuse (Account Data; Student Payment Data; Instructor Payment Data;
Communications and Support; System Data; Approximate Geographic Location);
- Verify the identity of instructors (Account Data; Instructor
Payment Data);
- Solicit feedback from users (Account Data; Communications and
Support);
- Market products, services, surveys, and promotions (Account Data;
Learning Data; Sweepstakes, Promotions, and Surveys; Usage Data; Cookie Data);
- Market Subscription Plans to prospective customers (Account Data;
Learning Data; Cookie Data);
- Learn more about you by linking your data with additional data
through third-party data providers and/or analyzing the data with the help of
analytics service providers (Account Data; Data About Your Accounts on Other
Services; Usage Data; Cookie Data);
- Identify unique users across devices (Account Data; System Data;
Cookie Data);
- Tailor advertisements across devices (Cookie Data);
- Improve our Services and develop new products, services, and
features (all data categories);
- Analyze trends and traffic, track purchases, and track usage data
(Account Data; Learning Data; Student Payment Data; Communications and Support;
System Data; Usage Data; Approximate Geographic Data; Cookie Data);
- Advertise the Services on third-party websites and applications
(Account Data; Cookie Data);
- As required or permitted by law (all data categories); or
- As we, in our sole discretion, otherwise determine to be
necessary to ensure the safety or integrity of our users, employees, third parties,
the public, or our Services (all data categories).
4. Who We Share Your Data WithWe share certain data about you
with instructors, other students, companies providing services for us, Pypro affiliates, our
business partners, analytics and data enrichment providers, your social media providers,
companies assisting us in running promotions and surveys, and advertising companies who help
us promote our Services. We may also share your data as needed for security, legal
compliance, or as part of a corporate restructuring. Furthermore, we can share data in other
ways if it is aggregated or de-identified or if we obtain your consent.
We may
share your data with third parties under the following circumstances or as otherwise
described in this Privacy Policy:
- With Your Instructors: We share data that we have about you
(except your email address) with instructors or teaching assistants for courses you
access or request information about, so they can improve their courses for you and
other students. This data may include things like your country, browser language,
operating system, device settings, the site that led you to Pypro, and certain
activities on Pypro, like enrolled courses and course reviews. We will not share
your email address with instructors or teaching assistants. (Account Data; System
Data; Usage Data; Approximate Geographic Data)
- With Other Students and Instructors: Depending on your settings,
your shared content and profile data may be publicly viewable, including to other
students and instructors. If you ask a question to an instructor or teaching
assistant, your information (including your name) may also be publicly viewable.
(Account Data; Profile Data; Shared Content)
- With Service Providers, Contractors, and Agents: We share your
data with third-party companies who perform services on our behalf, like payment
processing, fraud and abuse prevention, data analysis, marketing and advertising
services (including retargeted advertising), email and hosting services, and
customer services and support. These service providers may access your personal data
and are required to use it solely as we direct, to provide our requested service.
(All data categories)
- With Pypro Affiliates: We may share your data within our
corporate family of companies that are related by common ownership or control to
enable or support us in providing the Services. (All data categories)
- With Business Partners: We have agreements with other websites
and platforms to distribute our Services and drive traffic to Pypro. Depending on
your location, we may share your data with these trusted partners. (Account Data;
Learning Data; Communications and Support; System Data)
- With Credit-Granting Organizations for Continuing Education: If
you take a course to fulfill a continuing professional education requirement, we may
share that information upon request of the organization granting the continuing
education credit. (Account Data; Learning Data)
- With Analytics and Data Enrichment Services: As part of our use
of third-party analytics tools like Google Analytics and data enrichment services
like ZoomInfo, we share certain contact information or de-identified data.
De-identified data means data where we’ve removed things like your name and email
address and replaced it with a token ID. This allows these providers to provide
analytics services or match your data with publicly-available database information
(including contact and social information from other sources). We do this to
communicate with you in a more effective and customized manner. (Account Data;
System Data; Usage Data; Cookie Data)
- To Power Social Media Features: The social media features in the
Services (like the Facebook Like button) may allow the third-party social media
provider to collect things like your IP address and which page of the Services
you’re visiting, and to set a cookie to enable the feature. Your interactions with
these features are governed by the third-party company’s privacy policy. (System
Data; Usage Data; Cookie Data)
- To Administer Promotions and Surveys: We may share your data as
necessary to administer, market, or sponsor promotions and surveys you choose to
participate in, as required by applicable law (like to provide a winners list or
make required filings), or in accordance with the rules of the promotion or survey.
(Account Data; Sweepstakes, Promotions, and Surveys)
- For Advertising: If we decide to use an advertising-supported
revenue model in the future, we may use and share certain System Data and Usage Data
with third-party advertisers and networks to show general demographic and preference
information among our users. We may also allow advertisers to collect System Data
through Data Collection Tools (as detailed in Section 2.1), to use this data to
offer you targeted ad delivery to personalize your user experience (through
behavioral advertising) and to undertake web analytics. Advertisers may also share
with us the data they collect about you. To learn more or opt out from participating
ad networks’ behavioral advertising, see Section 6.1 (Your Choices About the Use of
Your Data) below. Note that if you opt out, you’ll continue to be served generic
ads. (System Data)
- For Security and Legal Compliance: We may disclose your data (all
data categories) to third parties if we (in our sole discretion) have a good faith
belief that the disclosure is:
- Requested as part of a judicial, governmental, or legal inquiry,
order, or proceeding;
- Reasonably necessary as part of a valid subpoena, warrant, or
other legally-valid request;
- Reasonably necessary to enforce our Terms of Use, Privacy Policy,
and other legal agreements;
- Required to detect, prevent, or address fraud, abuse, misuse,
potential violations of law (or rule or regulation), or security or technical
issues;
- Reasonably necessary in our discretion to protect against
imminent harm to the rights, property, or safety of Pypro, our users, employees,
members of the public, or our Services;
- We may also disclose data about you to our auditors and legal
advisors in order to assess our disclosure obligations and rights under this Privacy
Policy; or
- Required or permitted by law.
- During a Change in Control: If Pypro undergoes a business
transaction like a merger, acquisition, corporate divestiture, or dissolution
(including bankruptcy), or a sale of all or some of its assets, we may share,
disclose, or transfer all of your data to the successor organization during such
transition or in contemplation of a transition (including during due diligence).
(All data categories)
- After Aggregation/De-identification: We may disclose or use
aggregated or de-identified data for any purpose.
- With Your Permission: With your consent, we may share data to
third parties outside the scope of this Privacy Policy. (All data categories)
5. SecurityWe use appropriate security based on the type and
sensitivity of data being stored. As with any internet-enabled system, there is always a
risk of unauthorized access, so it’s important to protect your password and to contact us if
you suspect any unauthorized access to your account.
Pypro takes appropriate
security measures to protect against unauthorized access, alteration, disclosure, or
destruction of your personal data that we collect and store. These measures vary based on
the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured,
so we cannot guarantee that communications between you and DockerUp, the Services, or any
information provided to us in connection with the data we collect through the Services will
be free from unauthorized access by third parties. Your password is an important part of our
security system, and it is your responsibility to protect it. You should not share your
password with any third party, and if you believe your password or account has been
compromised, you should change it immediately and contact our Support Team with any
concerns.
6. Your RightsYou have certain rights around the
use of your data, including the ability to opt out of promotional emails, cookies, and
collection of your data by certain third parties. You can update or terminate your account
from within our Services, and can also contact us for individual rights requests about your
personal data. Parents who believe we’ve unintentionally collected personal data about their
underage child should contact us for help deleting that information.
6.1
Your Choices About the Use of Your DataYou can choose not to provide
certain data to us, but you may not be able to use certain features of the
Services.
To stop receiving promotional communications from us, you can opt out
by using the unsubscribe mechanism in the promotional communication you receive or by
changing the email preferences in your account. Note that regardless of your email
preference settings, we will send you transactional and relationship messages regarding the
Services, including administrative confirmations, order confirmations, important updates
about the Services, and notices about our policies.
If you’re located in the European
Economic Area, you may opt out of certain Data Collection Tools by clicking the “Cookie
settings“ link at the bottom of any page.
The browser or device you use may allow you
to control cookies and other types of local data storage. To learn more about managing
cookies, visit https://cookiepedia.co.uk/how-to-manage-cookies. Your wireless device may
also allow you to control whether location or other data is collected and shared.
To
get information and control cookies used for tailored advertising from participating
companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital
Advertising Alliance, or if you’re located in the European Economic Area, visit the Your
Online Choices site. If you’re located in Japan, visit the Digital Advertising Consortium.
To opt out of Google’s display advertising or customize Google Display Network ads, visit
the Google Ads Settings page. To opt out of Taboola’s targeted ads, see the Opt-out Link in
their Cookie Policy.
To opt out of allowing Google Analytics, Mixpanel, ZoomInfo, or
Clearbit to use your data for analytics or enrichment, see the Google Analytics Opt-out
Browser Add-on, Mixpanel Opt-Out Cookie, ZoomInfo’s policy, and Clearbit data claiming
mechanism.
Apple iOS, Android OS, and Microsoft Windows each provide their own
instructions on how to control in-app tailored advertising. For other devices and operating
systems, you should review your privacy settings on that platform.
If you have any
questions about your data, our use of it, or your rights, contact us at
support@AICanva.com6.2
Accessing, Updating, and Deleting Your Personal DataYou can access and
update your personal data that Pypro collects and maintains as follows:
To update
data you provide directly, log into your account and update your account at any
time.
To terminate your account:
If you are a student, visit your profile settings
page and follow the steps detailed here.
If you are an instructor, follow the steps
detailed here.
If you have any issues terminating your account, please contact our
Support Team.
Please note: even after your account is terminated, some or all of your
data may still be visible to others, including without limitation any data that has been (a)
copied, stored, or disseminated by other users (including comments on content); (b) shared
or disseminated by you or others (including in your shared content); or (c) posted to a
third-party platform. Even after your account is terminated, we retain your data for as long
as we have a legitimate purpose to do so (and in accordance with applicable law), including
to assist with legal obligations, resolve disputes, and enforce our agreements. We may
retain and disclose such data pursuant to this Privacy Policy after your account has been
terminated.
To request to access, correct, or delete your personal data, please use our
online form here. You can also submit these requests by emailing
support@AICanva.com For your
protection, we may require that the request be sent through the email address associated
with your account, and we may need to verify your identity before implementing your request.
Please note that we retain certain data where we have a lawful basis to do so, including for
mandatory record-keeping and to complete transactions.
6.3 Our Policy
Concerning ChildrenWe recognize the privacy interests of children and
encourage parents and guardians to take an active role in their children’s online activities
and interests. Individuals younger than 18 years of age, but of the required age for consent
to use online services where they live (for example, 13 in the US or 16 in Ireland), may not
set up an account, but may have a parent or guardian open an account and help them access
appropriate content. Individuals younger than the required age for consent to use online
services may not use the Services. If we learn that we’ve collected personal data from a
child under those ages, we will take reasonable steps to delete it.
Parents who
believe that Pypro may have collected personal data from a child under those ages can submit
a request that it be removed to
support@AICanva.com7.
Jurisdiction-Specific RulesIf you live in California, you have certain
rights related to accessing and deleting your data, as well as learning who we share your
data with. If you live in Australia, you have the right to make a formal complaint with the
appropriate government agency. Users outside of the United States should note that we
transfer data to the US and other areas outside of the European Economic
Area.
7.1 Users in CaliforniaUsers who are California
residents have certain rights under the California Consumer Privacy Act, (“CCPA”). If you
are an eligible California user, included in these rights are:
“Right to Know” —
You have the right to request to know more about the categories and specific pieces of
personal information that we have collected about you and access a copy of your personal
information.
“Right to Correction” — You have the right to have inaccurate personal
information about you corrected.
“Right to Deletion” — You have the right to request
deletion of personal information that we have collected about you.
“Right to
Non-Discrimination” — If you choose to exercise any of your rights under CCPA, Pypro will
treat you like all other users. In other words, there is no penalty for exercising your
rights under CCPA.
“Right to Opt-Out” - You have the right to opt out of the sale of
your personal information.
CCPA has a specific definition of a “sale” and while pypro
does not, in the traditional sense, sell your personal information or the personal
information of any of our users, we do use cookies that make non-personally identifiable
information available to select third-parties. To opt out of such a “sale,” click on the “Do
Not Sell My Personal Information” link at the bottom of this page.
To exercise
any of these rights under CCPA, please email
support@AICanva.com CCPA allows
you to designate an authorized agent to make these requests on your behalf. For your
protection, we may require that the request be sent through the email address associated
with your account, and we may need to verify you and/or your agent’s identity before
fulfilling your request.
Additionally, for more information about the personal
information we collect and how we collect it, please see the sections above entitled “What
Data We Get” and “How We Get Data About You.”
To learn about the business and
commercial purposes for which your personal information is collected and the categories of
service providers who have access to your personal information, please see the sections
above entitled “What We Use Your Data For” and “Who We Share Your Data With.”
As
a California resident, you also have the right to request certain details about what
personal information we share with third parties for those third parties’ direct marketing
purposes. To submit your request, send an email to
support@AICanva.com with the
phrase “California Shine the Light” and include your mailing address, state of residence,
and email address.
Since there is no widely accepted standard for the
browser-initiated Do Not Track signal, we do not currently recognize or respond to Do Not
Track signals.
7.2 Users in NevadaProMarketer does not
sell its users’ personal information or personal data. Nonetheless, Nevada residents have
the right to submit a request that we do not sell your covered personal information, which
you can do by emailing
support@AICanva.com7.3
Users in AustraliaIf you are an Australia resident and you have a
complaint, you may refer it to the office of the Australian Information Commissioner
(“OAIC”). You can contact OAIC by visiting www.oaic.gov.au; forwarding an email to
enquiries@oaic.gov.au; telephoning 1300 363 992; or writing to OAIC at GPO Box 5218, Sydney
NSW 2001. You may contact our privacy team at
support@AICanva.com to make a
complaint about a breach of the Australian Privacy Principles which will be responded to
within 30 days.
7.4 Users in the European Economic Area (“EEA”) and
United Kingdom (“UK”)If you are located in the EEA or UK, you have the
right to request access to your data in a portable format and to request the rectification,
erasure, restriction of processing, or objection to processing of your personal data. You
also have the right to obtain a free copy of the Standard Contractual Clauses referenced in
Section 7.5. You may use the information in Section 6.2 to submit your request.
Additionally, if you are located in the EEA, UK, or Switzerland, you also have the right to
lodge a complaint with your supervisory authority.
Personal data is also
processed outside of the UK, Switzerland, and the EEA by our ProMarketer group companies, or
our service providers, including to process transactions, facilitate payments, and provide
support services as described in Section 4. We use the Controller-to-Processor Standard
Contractual Clauses adopted by the European Commission to facilitate transfers of personal
data from the EEA to third countries and have entered into data processing agreements with
our service providers and ProMarketer group companies to restrict and regulate their
processing of your data. By submitting your data or using our Services, you consent to this
transfer, storage, and processing by pypro and its processors.
7.5 Users
Outside of the U.S.In order to provide the Services to you, we must
transfer your data to the United States and process it there. If you are using the Services
from outside the United States, you consent to the transfer, storage, and processing of your
data in and to the United States or other countries.
8. Updates &
Contact InfoWhen we make a material change to this policy, we’ll notify
users via email, in-product notice, or another mechanism required by law. Changes become
effective the day they’re posted. Please contact us via email or postal mail with any
questions, concerns, or disputes.
8.1 Modifications to This Privacy
PolicyFrom time to time, we may update this Privacy Policy. If we make
any material change to it, we will notify you via email, through a notification posted on
the Services, or as required by applicable law. We will also include a summary of the key
changes. Unless stated otherwise, modifications will become effective on the day they are
posted.
As permitted by applicable law, if you continue to use the Services after
the effective date of any change, then your access and/or use will be deemed an acceptance
of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy
Policy supersedes all previous Privacy Policies.
8.2
QuestionsIf you have any questions, concerns, or disputes regarding our
Privacy Policy, please feel free to contact our privacy team (including our Data Protection
Officer) at
support@AICanva.com